• Leung LB, Rubenstein LV, Jaske E, Wheat CL, Nelson KM, Felker BL. Contrasting Care Delivery Modalities Used by Primary Care and Mental Health Specialties in VA's Telehealth Contingency Staffing Program During the COVID-19 Pandemic. Journal of general internal medicine. 2022 Apr 19.
• Belsher BE, Beech EH, McGuire AB, Shue S, Wasmuth S, Young S, Gorman AS, Baird SA, Damush TM, Parr NJ. Evidence Compendium: Emergency Planning and Risk Management for Telehealth-delivered Mental Health Care. Evidence Synthesis Program. Washington DC: Health Services Research and Development Service, Office of Research and Development, Department of Veterans Affairs; 2022 Apr 1. 1-55 p. Report No.: VA ESP #09-199.
• Scheuner MT, Huynh AK, Chanfreau-Coffinier C, Lerner B, Gable AR, Lee M, Simon A, Coeshott R, Hamilton AB, Patterson OV, DuVall S, Russell MM. Demographic Differences Among US Department of Veterans Affairs Patients Referred for Genetic Consultation to a Centralized VA Telehealth Program, VA Medical Centers, or the Community. JAMA Network Open. 2022 Apr 1; 5(4):e226687.
• Chen JA, DeFaccio RJ, Gelman H, Thomas ER, Indresano JA, Dawson TC, Glynn LH, Sandbrink F, Zeliadt SB. Telehealth and Rural-Urban Differences in Receipt of Pain Care in the Veterans Health Administration. Pain medicine (Malden, Mass.). 2022 Mar 2; 23(3):466-474.
• Samuels-Kalow ME, Chary AN, Ciccolo G, Apro A, Danaher F, Lambert R, Camargo CA, Zachrison KS. Barriers and facilitators to pediatric telehealth use in English- and Spanish-speaking families: A qualitative study. Journal of telemedicine and telecare. 2022 Jan 24; 1357633X211070725.

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• Genetic Consultation Provided by VA Facilities or Centralized VA Virtual Care More Timely and Better Coordinated than Community Care Options
  This study assessed care coordination and equity in the delivery of genetic care for the care models available to VA patients (i.e., VA-traditional, centralized VA-telehealth, and non-VA care). Findings showed that VA genetic care models – both traditional and centralized telehealth – had better care coordination than non-VA care. Veterans referred to non-VA care completed their consult only 57% o...
  
  Date: April 11, 2022
• Receipt of Video Tablets among Rural Veterans Associated with Increased Use of Mental Health Care and Less Suicidal Behavior
  This study sought to evaluate the association between the escalated distribution of VA’s video-enabled tablets during the COVID-19 pandemic and rural Veterans’ mental health service use and suicide-related outcomes. Findings showed that receipt of a video tablet was associated with the increased use of mental healthcare via video and increased psychotherapy visits across all modalities. Tablets al...
  
  Date: April 6, 2022
• Primary Care Intensive Management for High-Risk VA Patients Did Not Improve Long-term (12-24 Month) Outcomes or Costs
  This randomized trial tested whether primary care intensive management (PIM) teams could decrease acute care use, such as emergency department visits and hospitalizations, among high-risk Veterans during the second year of PIM implementation. Findings showed that offering an intensive case management program in addition to routine primary care services for high-risk patients increased outpatient u...
  
  Date: June 18, 2021
• VA/HSR&D Research on Complementary and Integrative Health Therapies within VA
  Funded by HSR&D, this special issue of Medical Care highlights how research on complementary and integrative health (CIH) therapies in the VA healthcare system has progressed along the QUERI (Quality Enhancement Research Initiative) Implementation Roadmap – from pre-implementation to implementation to sustainment. CIH approaches are becoming more available throughout VA, due to: 1) increased imple...
  
  Date: September 1, 2020
• Veterans Participating in a VA National Telehealth Tablet Initiative Save Both Time and Money
  In 2016, VA initiated a program to distribute video-enabled tablets to Veterans with geographic, clinical, and/or social access barriers to in-person care so that they could receive services in their homes or other convenient locations. As part of a national evaluation of this initiative, a patient experience survey was conducted with a subset of tablet recipients. Investigators in this study soug...
  
  Date: December 26, 2019

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• Overview: VA Telehealth || In Progress

  QUERI eHealth National Partnered Evaluation Initiative (QUERI eHealth) works...and experience of care. Recently, eHealth QUERI launched a novel effort to develop

• Improving Patient-Provider Communications to Reduce Mental Health Disparities || In Progress

  ...investigators' current WEB-ED that includes an eHealth (MyHealtheVet) with an enhanced shared...RCT to: assess the usefulness of an eHealth interface and the perceptions of how

• Advancements in VA Mental Healthcare || In Progress

  ...in Mental Healthcare (PRIME Care) eHealth Tools to Engage Service Men and Women

• eHealth Tools to Engage Service Men and Women in Post-Deployment Mental Healthcare || In Progress

• Fall 2016 FORUM

  Organization and Implementation Research and eHealth Partnered Evaluation Initiative, Bedford

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• Implementing eScreening Technology in Four Clinics in the Veterans Health Administration: A mixed-method 12/20/2018
• Telehealth in VA and electronic medical record best practices 09/12/2017

Other Resources

eHealth/Telehealth

• Learn more about how VA's Quality Enhancement Research Initiative Partnered Evaluation program is working with the VA Office of Telehealth Services to evaluate eHealth technologies across the VA healthcare system.
• Visit the VA's Office of Telehealth Service's website to learn more about how technology is being used to improve care for Veterans.
• Learn more about how VA's Quality Enhancement Research Initiative Virtual Specialty Care Program is working to deliver and evaluate technology facilitated specialty care to rural-dwelling Veterans.