• Kusters IS, Amspoker AB, Frosio K, Day SC, Day G, Ecker A, Hogan J, Lindsay JA, Shore J. Rural-Urban Disparities in Video Telehealth Use During Rapid Mental Health Care Virtualization Among American Indian/Alaska Native Veterans. JAMA psychiatry. 2023 Oct 1; 80(10):1055-1060.
• Sheinfil AZ, Day G, Walder A, Hogan J, Giordano TP, Lindsay J, Ecker A. Rural Veterans with HIV and Alcohol Use Disorder receive less video telehealth than urban Veterans. The Journal of rural health : official journal of the American Rural Health Association and the National Rural Health Care Association. 2023 Sep 27.
• Robinson S, Hogan TP, McMahon N, Etingen B. Contextual Factors and Implementation Determinants for Connected Care Implementation - Interim Findings. A Quality Improvement Project from the eHealth Partnered Evaluation Initiative and the Office of Connected Care. Washington DC: Office of Connected Care; 2023 Sep 1. x p.
• Wu J, Bolton RE, Anwar C, Bokhour BG, Khanna A, Mullur RS, Taylor SL, Hyde J. Modifying Whole Health Services for Successful Telehealth Delivery: Lessons from Veterans Health Administration's Rapid Transition During the COVID-19 Pandemic. Journal of integrative and complementary medicine. 2023 Sep 1.
• Shoults CC, Dawson L, Hayes C, Eswaran H. Comparing the Discussion of Telehealth in Two Social Media Platforms: Social Listening Analysis. Telemedicine Reports. 2023 Aug 3; 4(1):236-248.

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• Black Veterans with Chronic Pain Express Dissatisfaction with VA Telehealth Options during Pandemic
  This study sought to understand how Black Veterans with chronic pain experienced pandemic-related changes in VA healthcare delivery. Investigators conducted qualitative interviews with Black Veterans who had completed a randomized controlled trial of an intervention focused on communication and patient activation for Black patients with chronic pain. Findings showed that Veterans described mostly ...
  
  Date: November 14, 2022
• VA Treatment of Opioid Use Disorder was Maintained During the COVID Pandemic Through Rapid Shift to Telehealth
  At the beginning of the COVID pandemic, key federal policy changes were implemented to decrease barriers to telehealth-delivery of buprenorphine, a life-saving medication treatment for patients with opioid use disorder (OUD). This study examined the impact of these COVID-19 policies on buprenorphine treatment across different modalities (telephone, video, and in-person visits). Findings showed tha...
  
  Date: July 28, 2022
• Characteristics of the Rise in Telehealth During COVID Pandemic
  This study sought to examine patient, provider, and site-level characteristics of any virtual and video-based care in primary care (PC). Findings showed that before the onset of COVID-19, only 14% of PC patients used any telehealth services, and only 0.3% used video-based care. However, during the first 12 months of COVID-19, 63% of patients used telehealth services, and 11% used video-based care....
  
  Date: June 18, 2022
• Genetic Consultation Provided by VA Facilities or Centralized VA Virtual Care More Timely and Better Coordinated than Community Care Options
  This study assessed care coordination and equity in the delivery of genetic care for the care models available to VA patients (i.e., VA-traditional, centralized VA-telehealth, and non-VA care). Findings showed that VA genetic care models – both traditional and centralized telehealth – had better care coordination than non-VA care. Veterans referred to non-VA care completed their consult only 57% o...
  
  Date: April 11, 2022
• Receipt of Video Tablets among Rural Veterans Associated with Increased Use of Mental Health Care and Less Suicidal Behavior
  This study sought to evaluate the association between the escalated distribution of VA’s video-enabled tablets during the COVID-19 pandemic and rural Veterans’ mental health service use and suicide-related outcomes. Findings showed that receipt of a video tablet was associated with the increased use of mental healthcare via video and increased psychotherapy visits across all modalities. Tablets al...
  
  Date: April 6, 2022

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• Overview: VA Telehealth || In Progress

  QUERI eHealth National Partnered Evaluation Initiative (QUERI eHealth) works...and experience of care. Recently, eHealth QUERI launched a novel effort to develop

• Improving Patient-Provider Communications to Reduce Mental Health Disparities || In Progress

  ...investigators' current WEB-ED that includes an eHealth (MyHealtheVet) with an enhanced shared...RCT to: assess the usefulness of an eHealth interface and the perceptions of how

• Advancements in VA Mental Healthcare || In Progress

  ...in Mental Healthcare (PRIME Care) eHealth Tools to Engage Service Men and Women

• eHealth Tools to Engage Service Men and Women in Post-Deployment Mental Healthcare || In Progress

• FORUM, Summer 2017: Rural Health

  ...of communication (e.g., telehealth, ehealth, mhealth, and electronic exchange

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Podcasts

• What is the Right Mix? Variation in the Proportion of Primary Care Delivered via Video for Veterans with Common Chronic Conditions 04/28/2023
• Implementing eScreening Technology in Four Clinics in the Veterans Health Administration: A mixed-method 12/20/2018
• Telehealth in VA and electronic medical record best practices 09/12/2017

Other Resources

eHealth/Telehealth

• Learn more about how VA's Quality Enhancement Research Initiative Partnered Evaluation program is working with the VA Office of Telehealth Services to evaluate eHealth technologies across the VA healthcare system.
• Visit the VA's Office of Telehealth Service's website to learn more about how technology is being used to improve care for Veterans.
• Learn more about how VA's Quality Enhancement Research Initiative Virtual Specialty Care Program is working to deliver and evaluate technology facilitated specialty care to rural-dwelling Veterans.