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Health Services Research & Development

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Research Topics

Care Coordination

Patients with complex healthcare concerns may receive care from a primary care physician, a visiting nurse, or a range of specialists. Coordinating that care can be challenging for patients and caregivers alike. Within VA, the goals of care coordination research are to understand those factors that contribute to effectively organized patient care and the sharing of information among all of a patient's caregivers. Ideally, care coordination research results in evidence that helps healthcare systems and providers achieve safer, higher quality, and more effective care for our nation's Veterans.

Each "widget" below is populated by a dynamic search of the HSR&D website and its underlying databases. Search results are generated based on the search term "Care Coordination". Results are updated regularly, as new data are available.

VIEW: Citations | Publication Briefs | Studies | HSR&D Briefs, Reports, Newsletters | Topic Spotlight | Cyberseminars | Videos | Podcasts | Other Resources


(5 of more than 143 CARE COORDINATION focused publications)

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Publication Briefs

(5 of more than 24 CARE COORDINATION focused publication briefs)

  • Reasons Why Women Veterans Leave or Stay in VA Healthcare
    This study sought to characterize women Veterans’ decision-making related to departing from (attriting) or continuing to use VA – and to explore factors that help retain/attract women to the VA healthcare system. Women Veterans described complex reasons why they left or continued using VA, with cost and affordability playing an important role even in considerations of returning to VA after a long ...
    Date: December 28, 2021
  • Veterans Using VA and Non-VA Care Experience More Healthcare “Hassles” than Veterans Using VA Care Only
    Investigators in this study compared “hassles” experienced by Veterans receiving VA healthcare only versus those receiving dual care from both VA and non-VA community providers. Findings showed that dual-care users experienced more hassles than VA-only users (average 5.5 vs. 4.3 hassles). The overall number of reported hassles ranged from 0 to 16, with 79% of Veterans reporting that they experienc...
    Date: May 7, 2020
  • Eight Organizational Target Areas for Improving Access to Primary Care
    This study sought to identify priorities for improving healthcare organization management of patient access to primary care based on prior evidence and a stakeholder panel. Findings showed that optimal access to primary care for enrolled patient populations requires active ongoing management of at least eight diverse target areas (two organizational structure targets, four process improvements, an...
    Date: February 1, 2020
  • JGIM Supplement Features VA Research on Care Coordination Both within VA and with Non-VA Healthcare Providers
    In March 2018, a state-of-the-art (SOTA) conference on care coordination was jointly planned by VA HSR&D and the Offices of Primary Care, Community Care, Nursing Services, and Care Management and Social Work. The SOTA was organized into three workgroups: 1) measures and models of care coordination; 2) care coordination within the VA system; and 3) care coordination between VA and non-VA providers ...
    Date: May 1, 2019
  • Effect of Intensive Primary Care on Patient Experience Outcomes
    To address the gap in evidence about patient experiences with intensive primary care, study investigators conducted a survey of Veterans in a five-site randomized trial of intensive primary care in the VA healthcare system. Findings showed that augmenting VA’s patient-centered medical home with intensive primary care had a modestly positive influence on high-risk patients’ experiences with care co...
    Date: May 1, 2019

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( 5 of more than 30 CARE COORDINATION focused projects )

Project No.  Title  PI  Funding Start   
IIR 20-165 Care Coordination and Outcomes for High Risk Patients: Building the Evidence for Implementation Hynes , Denise 2021-10-01
SDR 19-325 Women Veteran''s Satisfaction with the Maternity Benefit, Maternity Care Coordination, and Barriers to Care Katon, Jodie 2019-10-01
IIR 17-113 Evaluating Care Coordination for Community Hospitalized Veterans to Improve Outcomes in Dual Use (ECHOeD) Axon, Robert 2019-03-01
SDR 18-321 Care Coordination and Outcomes in the VA Expanded Choice Program Hynes, Denise 2018-10-01
IIR 16-291 Precision Medicine Care Coordination in the Veterans Health Administration Scheuner, Maren 2018-02-01

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HSR&D Briefs, Reports, Newsletters

5 sample "Care Coordination" publications displayed.

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Topic Spotlight

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The most recent "Care Coordination" seminars are displayed.

Date Title Presenter(s)
4/15/2020 The Influence of Facilitation on Care Coordination in VA Primary Care: Evaluation of the CTAC Quality Improvement Project Penney, Lauren  
Tanya Olmos-Ochoa, Neetu Chawla  
Noel, Polly  
Ganz, David  
4/14/2020 Survey Measures to Evaluate Specialty Care Coordination Within and Outside of VA Vimalananda, Varsha  
6/20/2019 Development of a Patient Reported Measures Display and Implementation across VA Salt Lake City Patel, Shardool  
Butler, Jorie  
4/17/2019 Patient Care Assessment System (PCAS) 2019 Update: Opening Our Door for All VA Care Providers Box, Tamara  
9/19/2018 Tools to Improve Primary Care-Specialty Care Referrals in VHA Vimalananda, Varsha  

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Other Resources

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