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Acosta J, Chinman MJ. Building capacity for outcomes measurement in human service organizations: the "Getting To Outcomes" (GTO) method. In: Magnabosco JL, Manderscheid RW, editors. Outcomes Measurement in the Human Service: Cross-cutting Issues and Methods in the Era of Health Reform. 2 ed. Washington, DC: NASW Press; 2011. Chapter 6. 73-87 p.