Guiding inpatient quality improvement: a systematic review of Lean and Six Sigma.

Glasgow JM, Scott-Caziewell JR, Kaboli PJ. Guiding inpatient quality improvement: a systematic review of Lean and Six Sigma. Joint Commission Journal on Quality and Patient Safety. 2010 Dec 1; 36(12):533-40.

Related HSR&D Project(s)

• IIR 08-067 – Organizational Factors and Inpatient Medical Care

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Abstract:

Lean, Six Sigma, and Lean Sigma as QI approaches can aid institutions in tackling a wide variety of problems encountered in acute care. However, the true impact of these approaches is difficult to judge, given that the lack of rigorous evaluation or clearly sustained improvements provides little evidence supporting broad adoption. There is still a need for future work that will improve the evidence base for understanding more about QI approaches and how to achieve sustainable improvement.