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The Satisfaction of Residents and Family Caregivers with Key Aspects of Assisted Living

Edelman P, Guihan ML, Munroe D, Miskevics S, Clark K, Erdman J. The Satisfaction of Residents and Family Caregivers with Key Aspects of Assisted Living. Assisted Living Executive. 2005 Apr 1; 12(3):37-38.

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Focus groups were conducted to assess residents' and family caregivers' (CGs) satisfaction with assisted living (AL). Fifty six residents and 32 CGs participated in 10 focus groups at five AL facilities throughout Illinois. Considerable agreement was found between residents and CGs regarding reasons for the move to ALFs, the degree to which AL achieved 'homelikeness,' the impact of the move on CGs, satisfaction with services, and the extent to which AL promoted the independence of residents. Both groups expressed uncertainty about the circumstances under which residents might be required to leave AL if more care was needed. As resident disability increases, facilities will need to be vigilant and attentive to monitoring resident needs to enable residents to age in place while maintaining a homelike environment. This study provides valuable information regarding residents' and CGs' perspective on AL, and contributes to the development of a model of satisfaction for AL.

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