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O'Toole TP, Buckel L, Bourgault C, Blumen J, Redihan SG, Jiang L, Friedmann P. Applying the chronic care model to homeless veterans: effect of a population approach to primary care on utilization and clinical outcomes. American journal of public health. 2010 Dec 1; 100(12):2493-9.
Tailoring primary care to homeless veterans can decrease unnecessary ED use and medical admissions and improve chronic disease management.