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Ellis C, Grubaugh AL, Ruggiero KJ, Egede LE. Achieving Equitable Access to Care in the Veterans Health Administration in the 21st Century and Beyond. Paper presented at: VA ORD State of the Art (SOTA) Conference; 2010 Sep 22; Arlington, VA.
The purpose of this paper was to explore issues pertinent to understanding access to care issues broadly, as well as those that are specific to the VHA. This paper also addressed accessibility of services, as well as acceptability and satisfaction with services within the VA healthcare system.