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Humphreys K, Harris AH, Kivlahan DR. Performance monitoring of substance use disorder interventions in the Veterans Health Administration. The American journal of drug and alcohol abuse. 2009 Jan 1; 35(3):123-7.
BACKGROUND: Measuring and improving the quality of treatment for patients with substance use disorders are enduring challenges. METHODS: This article describes how the Veterans Affairs health care system is using incentivized performance measures to promote more effective delivery of interventions for nicotine, illegal drug, and alcohol disorders. RESULTS: The monitoring and incentive system has increased the delivery of evidence-based services, including screening for alcohol use disorders. CONCLUSIONS: Further work remains to be done to strengthen the connection between process-based measures and longer-term patient outcomes.