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Patterns of Telehealth Use for Mental Health Treatment Among Hispanic Veterans.

Guajardo E, Amspoker AB, Stanley MA, Hogan J, Ecker AH, Lindsay JA. Patterns of Telehealth Use for Mental Health Treatment Among Hispanic Veterans. Telemedicine journal and e-health : the official journal of the American Telemedicine Association. 2023 May 1; 29(5):788-792.

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Video-to-home telehealth (VTH) is promising for increasing access to mental health (MH) services. VA Video Connect (VVC) facilitates video-based teleconferencing between patients and providers and can reduce barriers while maintaining clinical effectiveness. Little is known about the preferences of Hispanic veterans for VTH. A retrospective cohort investigation of VTH for MH care utilization among veterans having at least one MH visit from October 2019 to September 2020. The veterans consisted of 155,492 Hispanic/Latino and 1,544,958 non-Hispanic/Latino. VVC involved face-to-face synchronous video-based teleconferencing between patients and providers, enabling care at home or another private location. The main measures included the percentage of MH encounters delivered through VVC. Compared with non-Hispanic veterans, Hispanic veterans had 3.28% greater percentage of VVC MH encounters. Furthermore, there was a 2.65% increase per month in percentage of VVC MH encounters. Contrary to preconceived notions, Hispanic veterans access VTH at higher rates than their non-Hispanic counterparts.

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