eConsult Mental Health: Electronic Referral and Consultation to Integrate Primary Care and Mental Health.

Leung LB, Benitez CT, Yee HF. eConsult Mental Health: Electronic Referral and Consultation to Integrate Primary Care and Mental Health. The Journal of ambulatory care management. 2019 Jan 1; 42(1):47-50.

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Abstract:

We describe the implementation of a novel electronic platform for specialty referral and consultation, eConsult Mental Health. This innovation aims to address mental health care access and coordination challenges in the nation's second largest public health system in Los Angeles. eConsult Mental Health is one of the largest documented electronic platforms to facilitate the integration of behavioral health services in primary care. Although implementation has been met with barriers unique to mental health care, eConsult Mental Health appears to be a promising tool to expand the spectrum of care for Los Angeles County safety net primary care providers in patient-centered medical homes.