Talk to the Veterans Crisis Line now
U.S. flag
An official website of the United States government

VA Health Systems Research

Go to the VA ORD website
Go to the QUERI website

VHA Primary Care Analytics Team

Experiences with Access in the Patient-Centered Medical Home and Preventable Hospitalization

by Matthew Augustine, MD, MSHS
Seminar date: 6/20/2018

Description: This presentation will include analyses looking at responses from the Survey of Health Care Experiences (SHEP), PCMH item set and hospitalization for ambulatory care sensitive conditions. Five specific ways to access primary care have been highlighted in the SHEP-PCMH and used for metrics of quality and performance within VHA. We will review the results of our analyses looking at if better experiences are associated with a reduction in hospitalization. Intended Audience: health services researchers, primary care administrators, and clinicians.

DOWNLOAD: PDF handout | Audio only (mp3) | transcript

Questions about the HSR website? Email the Web Team

Any health information on this website is strictly for informational purposes and is not intended as medical advice. It should not be used to diagnose or treat any condition.