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Health Services Research & Development

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Using Data and Information Systems in Partnered Research

Veteran Engagement and Access to Health Information: Collaboration in the Evaluation of the Blue Button Feature of My HealtheVet

by Carolyn Turvey, PhD
Seminar date: 2/28/2017

Description: This presentation will describe a collaborative project that examines the impact of Veterans’ access to portions of their VA electronic Medical Record. As a partnership with the My HealtheVet Program, the project focuses on promoting the Blue Button Feature of My HealtheVet, with the goal of improving continuity of care for Veterans who also receive care in the community. This project has developed effective ways to promote this use of My HealtheVet, resulting in a positive impact on Veteran engagement, greater efficiency of care, and improved community provider satisfaction. This research-operations partnership has included primary evaluation intervention development and testing, and novel technical development and field testing. This presentation will present several strategies used by Dr. Turvey’s research team to integrate primary data collected through research with operational data to achieve both research and operational partner goals. Objectives: 1. Describe methods for integrating primary data collected through research with operational data in Partnered Evaluation studies. 2. Discuss iterative and collaborative development of evaluation methods, interventions, and promotion/implementation strategies that systematically promote program office goals. 3. Share lessons learned regarding collaborations between research and operational partners to develop a comprehensive evaluation of the impact of My HealtheVet Blue Button training.

DOWNLOAD: PDF handout | Audio only (mp3) | transcript

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