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VHA Primary Care Analytics Team

Impact of PACT Implementation through Evidence-Based Quality Improvement (EBQI-PACT) on Primary Health Care Professional Emotional Exhaustion, Satisfaction, and Patient Utilization

by Lisa Meredith, PhD ; Susan Stockdale, PhD ; Jean Yoon, PhD
Seminar date: 6/15/2016

Description: Dr. Stockdale will describe the EBQI approach to PACT implementation introduced in 3 VISN 22 Healthcare Systems. Dr. Meredith will present findings from the longitudinal analyses to test the impact of a multi-level EBQI-PACT on primary care provider and staff emotional exhaustion and job satisfaction compared with standard PACT. Dr. Yoon will present results demonstrating the impact of EBQI-PACT on different types of health care utilization. Intended audience: VA primary care providers, researchers and administrators responsible for implementing practice redesign in primary care.

DOWNLOAD: Request PDF Handout | Audio only (mp3) | transcript

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