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Health Services Research & Development

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2005 HSR&D National Meeting Abstract

2011 — Building the VA Business Case for Quality Improvement and Health Services Research

Author List:
Karmarkar U (UCLA-Anderson Graduate School of Management)
Yano E (VA Greater Los Angeles HSR&D Center of Excellence)
Rubenstein L (VA Greater Los Angeles HSR&D Center of Excellence)

Workshop Objectives:
VA health services research has fostered a wide array of implementation research activities across the VA healthcare system, many of which have deepened our understanding of the fundamental factors that foster or hinder effective bridging of research into the domain of health care managers, whose language, expectations, and needs often differ in profound ways from those of researchers. These differences often present formidable obstacles to implementing evidence-based practice and to sustaining needed research-clinical partnerships. A useful paradigm for building bridges between researchers and managers may lie in clearly articulating the business case for quality improvement and health services research. However, effectively framing the business case for quality improvement for the minds, imaginations, and language of managers is a new realm for many health services researchers. Our objective for this workshop is to provide a forum for VA researchers to learn the principles and methods for conceptualizing the business case in ways that they may apply to their own research portfolios.

This workshop will be comprised of a structured panel discussion among academic experts in implementation research alongside VA health services researchers. Panelist Dr. Kamarkar from the UCLA-Anderson Graduate School of Management will present methods for adapting business-case and research-case study approaches to selected VA implementation and management projects as exemplars. VA researchers will present challenges and issues related to ongoing projects. Audience participation will be encouraged throughout the workshop and facilitated by the workshop chair. Sample case studies and a selected bibliography will be provided as handouts.

Target Audience:
Researchers interested in implementation research and those whose current or future research is likely to bring them in regular communication with providers, managers and policymakers at various levels of administration.

Assumed Audience Familiarity with Topic:
Basic familiarity with quality improvement interventions and the basic goals and tenets of implementation research will help participants maximize the value they get from this workshop.

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