Talk to the Veterans Crisis Line now
U.S. flag
An official website of the United States government

Health Services Research & Development

Go to the ORD website
Go to the QUERI website

HSR&D Career Development Award Enhancement Initiative

PETALS (Patient Engagement Tracking and Longterm Support): A New HSR&D Resource for Communicating with Veterans via Text and IVR

by Nicolle Marinec, MPH ; John Piette, PhD
Seminar date: 2/8/2022
Seminar time: 1:00pm-2:00pm
» REGISTER to attend this session

Description: PETALS is an HSR&D initiative designed to serve as a resource to investigators nationally who need a secure, compliant VA platform for developing and deploying text-messaging (SMS) and automated calls (IVR) as part of research studies with Veteran patients. This presentation will give an overview of PETALS and allow for exploration of use cases that researchers could pursue with PETALS’ resources. Intended audience: Investigators and clinicians who want to pursue integration of automated data collection using text message (SMS) and IVR (automated telephone calls) for surveys, brief interventions, PROs, and other projects gathering patient outcomes.


The materials from this session are not yet available. Please check back later.


Questions about the HSR&D website? Email the Web Team.

Any health information on this website is strictly for informational purposes and is not intended as medical advice. It should not be used to diagnose or treat any condition.